Smarter Device Lifecycle Management. Seamless from Start to Finish.
From deployment to decommission, Xerox IT Solutions helps you manage every device—securely, flexibly, and without disruption.
Identifying the Gaps, Delivering Results
Device Chaos Is Holding You Back
When devices aren’t deployed or supported with intention, the fallout is everywhere: onboarding stalls, IT teams scramble, and users lose time. Poor planning becomes a productivity killer.
The Problem of Poor Device Management
What Gets in the Way:
Delayed provisioning for new hires
Inconsistent processes across sites or teams
No visibility into device health or location
Slow repair, replacement, or redeployment
Security risk from improperly retired devices
How it Affects You:
Frustrated users and slower onboarding
IT teams bogged down in logistics
Downtime from avoidable device failures
Security gaps from lost or untracked assets
We simplify device lifecycle management—empowering your teams with the right technology at the right time, from day one to retirement.
What We Do
Lifecycle Services That Keep You Moving
We advise, enable, and support the entire lifecycle of end-user devices—from sourcing and setup to ongoing support and secure retirement—so your teams can stay focused on what matters.
Expert Guidance and Procurement
Get the right device for every role, every time. Our advisors help you standardize hardware choices based on performance, compatibility, and budget. Take control over refresh cycles and IT planning.
Configuration, Imaging, and Tagging
We pre-configure and image devices to your specifications, including asset tagging, so they’re ready to plug in and power up—saving your IT team hours of manual setup.
Zero-Touch Provisioning and Deployment
Whether shipping to HQ or remote workers, we deliver devices directly to end users with zero-touch provisioning. No desk drop-offs, no delays—just instant productivity.
Managed IT Helpdesk Support
Our U.S.-based helpdesk delivers fast, friendly Tier 1 and Tier 2 support—resolving common issues, answering end-user questions, and minimizing downtime without overloading your internal IT team.
Ongoing Patching and Firmware Updates
Stay secure and compliant with regular patching, firmware updates, and endpoint health checks—all managed proactively to reduce vulnerabilities and ensure optimal performance.
Support, Repair, and Replacement Services
From warranty repairs to unexpected failures, our rapid-response depot and field services keep users online. We also offer advanced replacements for critical roles and remote teams.
Secure Device Disposition
When a device reaches end of life, we manage secure pickup, data wiping, recycling, or certified disposal—protecting your data and supporting your sustainability goals.
Our Unique Value
Why Xerox IT Solutions for Device Lifecycle Management?
We don’t just manage devices—we enable better outcomes. Our approach to device lifecycle management is designed to meet you wherever you are and deliver end-to-end value at every step.
Advise:
Right Device, Right Fit, Every Time
We start by understanding your workforce, environment, and long-term goals. From device selection to deployment strategies, our experts guide you through every decision to ensure each endpoint supports performance, security, and budget expectations.
Enable:
Seamless Setup to Day-One Productivity
From imaging and tagging to zero-touch provisioning and secure shipping, we make device setup effortless. Whether your teams are on-site, hybrid, or fully remote, we ensure they’re ready to work—no lag time, no extra burden on your internal IT staff.
Support:
Ongoing Service, Rapid Response, Secure Retirement
After deployment, our support doesn’t stop. We deliver helpdesk services, patch management, repair or replacement coverage, and secure device disposition—ensuring every device remains reliable, secure, and compliant through the end of its lifecycle.
Results:
When devices are proactively managed from day one, the benefits are immediate and measurable. Xerox IT Solutions helps clients unlock lasting value through smarter, faster, more secure device lifecycle management.
Take back control of refresh cycles today.
Don’t let unmanaged devices keep you from meeting business goals. Xerox IT Solutions delivers scalable, frictionless lifecycle services that keep teams productive and protected, every step of the journey.
Xerox® IT Solutions
We offer 24/7/365 IT support with a personalized suite of IT solutions.
IT Procurement Services
Take control of IT procurement—streamline sourcing and standardize spend with Xerox IT Solutions.